ANURAG IT SOLUTIONS
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COGNIZANT IS HIRING: Engineer Trainee For Service Desk.
Details Of The Job Given Below:-
Location:-
Bengaluru, Chennai, Kolkata. Candidate must be flexible to relocate to any of these locations as per the business requirement & demand.
Eligibility:-
- Batch of B.E/B.Tech of any branch (UG full time degree).
- Candidates should have 50 % in X, XII or Diploma, UG.
- Only for Indian Nation.
- Only for 2023 batch.
- Being flexible to any work locations, shift timings.
- Background verification will be final cognizant onboarding subject.
- Pan card verification is needed.If don’t have pan card, kindly do not proceed with the application registration
Key Responsibilities:-
- Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
- Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
Application Last Date:- 20-02-2024 (12:00 AM)